Shipping policy

Thank you for shopping with Tenthbag. We are committed to providing a reliable and transparent shipping experience for customers across the United States. Please review the information below regarding order processing, delivery estimates, tracking updates, and shipping policies.

Order Processing
Orders are generally processed within 1–2 business days after payment confirmation. Our business days are Monday through Friday, excluding major holidays.

Orders placed after business hours, weekends, or holidays may begin processing on the next business day.

Shipping and Delivery Time
Once your order has been processed and shipped, standard delivery typically takes approximately 7–9 business days depending on the shipping destination and carrier operations.
Estimated Shipping Timeline

Processing Time: 1–2 Business Days

Shipping Time: 7–9 Business Days

Estimated Total Delivery Time: 7–11 Business Days

Please note that shipping times are estimated and may occasionally vary due to weather conditions, holidays, or carrier-related delays.

Order Cut-Off Time
Orders placed before 4:00 PM Eastern Standard Time (EST) are usually processed on the same business day. Orders submitted after the cut-off time may be processed on the following business day.

Shipping Charges
Tenthbag currently offers free standard shipping on all eligible orders within the United States. No minimum purchase is required for free shipping eligibility.

Shipping Address Information
Customers are responsible for entering accurate and complete shipping information during checkout. Please review your address carefully before placing an order.
Tenthbag is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by customers.

Order Changes and Cancellations
If you need to modify or cancel an order, please contact us as soon as possible after placing your purchase.

Please note that once an order has entered processing or has already been shipped, changes or cancellations may no longer be possible.

Tracking Information
After your order has been shipped, a confirmation email with tracking information will be sent to your email address.
Tracking updates usually become available within 24–48 hours after shipment.

Delayed or Lost Packages
If your package experiences unusual delays, lost tracking updates, or delivery concerns, please contact our support team. We will work with the shipping carrier to help investigate and resolve the issue as efficiently as possible.

Customer Support
If you have questions regarding shipping, delivery updates, or order assistance, please contact us:
Tenthbag

Email: support@Tenthbag.store

Phone: +1 (929) 418-5572

Address: 610 E 183rd St, Bronx, NY 10458, USA

Our support team is available to assist you and help provide a smooth and dependable shopping experience.