FAQ
Where is Tenthbag located?
Tenthbag operates online within the United States and serves customers with stylish handbags and everyday fashion accessories.
Do you offer free shipping?
Yes, we currently provide free standard shipping on eligible orders within the United States.
How long does delivery take?
Orders are generally processed within 1–2 business days, Monday through Friday. After processing, delivery usually takes approximately 7–9 business days depending on the shipping destination and carrier service.
Estimated Delivery Timeline
Processing Time: 1–2 Business Days
Shipping Time: 7–9 Business Days
Estimated Total Delivery Time: 7–11 Business Days
Will I receive an order confirmation email?
Yes. Once your order is successfully placed, a confirmation email containing your order details will be sent to your email address.
Do you provide tracking information?
Yes. After your order has been shipped, tracking details will be sent by email. Tracking updates generally become active within 24–48 hours after shipment.
What is your Return and Refund Policy?
We offer a customer-friendly return policy for eligible products. Customers may request a return within 30 days after delivery if the item remains unused, unworn, and in its original condition. Additional details can be found on our Return and Refund Policy page.
How can I request a return?
To request a return, please contact our support team with your order number and reason for the request.
Email: support@Tenthbag.store
Are all products eligible for returns?
Some products marked as final sale, clearance, or non-returnable may not qualify for returns. Any exclusions will be clearly mentioned on the product page before purchase.
Customer Support
If you have additional questions or need assistance, our support team is available to help.
Tenthbag
Email: support@Tenthbag.store
Phone: +1 (929) 418-5572
Address: 610 E 183rd St, Bronx, NY 10458, USA
We are committed to providing a secure, reliable, and customer-friendly shopping experience for every customer.